SBL-DAT-00811: %1: Failed to commit temporary file. Error Info = %2.

Applies to:

Siebel .COM Server - Version: 8.1.1 SIA [21111] and later   [Release: V8 and later ]
Information in this document applies to any platform.

Goal

Why are we getting the following errors when user preference files are being saved...

ObjMgrLog Debug 5 0001f2484caa0e98:0 2010-10-05 15:53:32 SharedFileWriter: \\SP2K81FS\FS\userpref\SADMIN&Siebel Financial Services.spf_SP2K8022_5000_5248: Unlink iteration 0 failed. errcode =13.

Solution

Customer discovered that anti virus software was monitoring the siebel file system folders and when this was switched off the issue no longer occurred. Customer will exclude the file system directories from the anti virus software monitoring.