Applies to:Product Release: V7 (Enterprise)
Version: 7.5.3  DEU Cons Sec
Database: Microsoft SQL Server 2000 SP 2
Application Server OS: Microsoft Windows 2000 Server SP 4
Database Server OS: Microsoft Windows 2000 Server SP 4
This document was previously published as Siebel SR 38-1253706571.
Siebel Sync is configured for calendar synchronization only. The synchronization task always
completes with message 'Operation completed succesfully'. However, without any updates on the
Siebel or the PIM side. The log tab contains following error message (here translated into
Error The business component '' does not have a multi-value field for MVLink '' which corresponds to field '.Integration Id'. This field is required..4107 at m:\siebel\src\clients\pimsync\puma\connector\api\api.cpp line 734
It has been found that a customization of the calculated field Account Number of business component Account causes the error. The calculation expression is
- standard: [CSN]
- custom: IIf ([Integration Id] IS NOT NULL, [Integration Id], [CSN])
This customization works fine in the Siebel application.
Solution / workaround:
The behavior could be reproduced in our labs. The error appears although only the calendar object was configured to synchronize, and Account should not be involved. It was found that this behavior is independent of the Siebel language, and independent of the PIM application. The workaround is not to customize the Account number field.
Change Request 12-LYMW4G has been raised to address this defect.
Siebel Technical Support