SBL-SVR-01074

Applies to:

Siebel Assignment Manager - Version: 7.5.3 [16157] and later   [Release: V7 and later ]
z*OBSOLETE: Microsoft Windows 2000
Product Release: V7 (Enterprise)
Version: 7.5.3 [16157]
Database: Oracle 9i
Application Server OS: Microsoft Windows 2000 Server SP 2
Database Server OS: Redhat Linux Advanced Server 2.1

This document was previously published as Siebel SR 38-1464958381.

Symptoms

Customer getting the following messages in the Assignment Manager Log

021 2004-07-28 22:41:53 2004-08-20 18:44:08 -0700 00000005 001 001f 0001 09 AsgnSrvr 31802 4964 792 C:\sea752\siebsrvr\log\AsgnSrvr_31802.log 7.5.3 [16157] ENU ServerLog    LstnObjInherit    3   
2004-07-28 22:41:53    Inherited listening object for port 49159 ServerLog    LstnObjPrivCreate    3   
2004-07-28 22:41:53    Created port 49177 for Assignment Manager GenericLog    GenericError    1    2004-08-20 18:43:36    (scirkey.cpp 13(819) err=2001074 sys=0) SBL-SVR-01074: Routing key All AM Rule Set was not found GenericLog    GenericError    1    2004-08-20 18:43:36    (scirkey.cpp 13(285) err=2001074 sys=0) SBL-SVR-01074: Routing key (null) was not found GenericLog    GenericError    1    2004-08-20 18:43:36    (scirkey.cpp 13(1020) err=2001074 sys=0) SBL-SVR-01074: Routing key (null) was not found

Changes

some assignment rules were changed when the error started

Cause

This is a benign error in the log file and can be ignored.

Solution

To avoid this error message in the log file, Please set the logging level to minimal for the assignment manager component.

There is an existing change request 12-M7NBG9 logged for this error messages in the log file.

Applies to:

Siebel Test Automation Interfaces - Version 8.0 SIA [20405] to 8.2.2.2 SIA[23016] [Release V8]
Information in this document applies to any platform.
Checked for relevance 28-02-2012

Goal

How to change advanced component parameter using srvrmgr, e.g. set MaxSkillsAge to 60 for comp AsgnSrvr?

Fix

Please note that you will need to specify the "advanced" keyword when listing the parameter but not when changing or modifying the parameter setting. The command should be used as below.

srvrmgr> list advanced param MaxSkillsAge for comp AsgnSrvr

srvrmgr> change param MaxSkillsAge=60 for comp AsgnSrvr


Note:
Running the following command will give error:
srvrmgr>change advanced param MaxSkillsAge=60 for comp AsgnSrvr
SBL-GEN-00001: (svradml.cpp: 222) error code = 1, system error = 0, msg1 = (null), msg2 = (null), msg3 = (null), msg4 = (null)


There were following Generic Error in AsgnSrvr logs::

GenericLog GenericError 1 0 2010-08-30 22:17:19 (scirkey.cpp (286) err=2001074 sys=0) SBL-SVR-01074: Routing key All AM Rule Set was n
ot found.
GenericLog GenericError 1 0 2010-08-30 22:17:19 (scirkey.cpp (1021) err=2001074 sys=0) SBL-SVR-01074: Routing key All AM Rule Set was
not found.
Generic Error 1 0 2010-08-30 22:17:19 Could not deregister default key "All AM Rule Set"