Applies to:
Siebel Configurator - Version: 8.1.1 SIA [21111] to 8.1.1 SIA [21111] - Release: V8 to V8
Siebel Product Configurator - Version: 8.1.1 SIA [21111] to 8.1.1 SIA [21111] [Release: V8 to V8]
Information in this document applies to any platform.
Symptoms
On the vanilla version 8.1.1 when you run the UpdateConfiguration web service and set an attribute value in a Quote line item then the SOAPUI response has a success status. However the attribute value is not changed in the database or application.
Cause
In the EAI log file the following error exists:
SBL-EAI-04290: The record with search specification '[Integration Id] = "XXX"' in business component 'PDS Simplified Quote Item' (integration component 'Line Item') has been modified by another user since it was retrieved (as indicated by field 'Mod Id'). Please requery and redo the update.
The issue is caused by the product defect described in Change Request BUG 10560711
Solution
The problem was solved by adding the field "Cfg State Code" in Tools to the Integration Object "PDS Quote" within Integration Component "PDS Simplified Quote Item XA"
This site has been specifically designed to troubleshoot all Siebel related issues. When any exception or error occurs in Siebel, the cause is given by a specific error code. Whenever we face an issue, we try to Google or search for a resolution mostly from Oracle Support, IT Toolbox, Siebel Unleashed etc. I have tried to search for all the solutions for a particular error code in all the mentioned sites and put all the solutions in this site.
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