Applies to:
Product Release: V7 (Enterprise)Version: 7.5.3.11 [16199]
Database: Oracle 9i
Application Server OS: Microsoft Windows 2000 Advanced Server SP 2
Database Server OS: IBM AIX 5L 5.2
This document was previously published as Siebel SR 38-2978194209.
Symptoms
We are currently working with Siebel 7.8.I attempted to import a workflow through tools from 7.5 and received the following:
Data map 'Pre77WorkflowMap' not found.(SBL-EAI-04090)
Cannot map input object ('Front Office Workflow') to internal integration object ('Repository Workflow Process').(SBL-EAI-04056)
I followed the solution in SR #: 38-1544284501 (check Business Service 'Workflow DataSync Service' and varify user properties).
They were all correct. I re-compiled the tools SRF but the error still occurred. Please advise.
Solution
Message 1
For the benefit of the other readers:Behavior:
Workflows from older version cannot be imported on Siebel 7.8.x.
Data map 'Pre77WorkflowMap' not found.(SBL-EAI-04090)
Resolution:
_Using user DBF. Logged into tools and I made a full compile to a new SRF.
_Add this SRF file to the client\objects\enu and tools\objects\enu directory
_Log off from tools
_Changed the SFS.CFG and TOOLS.CFG to point to the new SRF.
_Log into tools again
_Log into the Siebel Field Service Application connecting to customer DBF.
_Go to Administration – Integration screen and at the Data Maps view I imported the files Pre77WorkflowMap_last.XML and Pre77WorkflowMapBackward_last.XML (these XML files correspond to the Data maps extracted from Sample environment).
_Check if the Pre77WorkflowMap and Pre77WorkflowMapBackward by querying the above mentioned view
_On tools, then try to import the workflow files.
Keywords: Pre77WorkflowMap, Pre77WorkflowMapBackward, SBL-EAI-04090, workflow, import
Applies to:
Product Release: V7 (Enterprise)Version: 7.5.3.11 [16199]
Database: Oracle 9i
Application Server OS: Microsoft Windows 2000 Advanced Server SP 2
Database Server OS: IBM AIX 5L 5.2
This document was previously published as Siebel SR 38-2978194209.
Symptoms
We are currently working with Siebel 7.8.I attempted to import a workflow through tools from 7.5 and received the following:
Data map 'Pre77WorkflowMap' not found.(SBL-EAI-04090)
Cannot map input object ('Front Office Workflow') to internal integration object ('Repository Workflow Process').(SBL-EAI-04056)
I followed the solution in SR #: 38-1544284501 (check Business Service 'Workflow DataSync Service' and varify user properties).
They were all correct. I re-compiled the tools SRF but the error still occurred. Please advise.
Solution
Message 1
For the benefit of the other readers:Behavior:
Workflows from older version cannot be imported on Siebel 7.8.x.
Data map 'Pre77WorkflowMap' not found.(SBL-EAI-04090)
Resolution:
_Using user DBF. Logged into tools and I made a full compile to a new SRF.
_Add this SRF file to the client\objects\enu and tools\objects\enu directory
_Log off from tools
_Changed the SFS.CFG and TOOLS.CFG to point to the new SRF.
_Log into tools again
_Log into the Siebel Field Service Application connecting to customer DBF.
_Go to Administration – Integration screen and at the Data Maps view I imported the files Pre77WorkflowMap_last.XML and Pre77WorkflowMapBackward_last.XML (these XML files correspond to the Data maps extracted from Sample environment).
_Check if the Pre77WorkflowMap and Pre77WorkflowMapBackward by querying the above mentioned view
_On tools, then try to import the workflow files.
Keywords: Pre77WorkflowMap, Pre77WorkflowMapBackward, SBL-EAI-04090, workflow, import
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