SBL-BPR-00537: Task controller encountered another error

Applies to:

Error Message Area:Business Processes/Workflow - BPR

Version:Siebel 8.0

Purpose

This document is intended to provide cause and corrective action information about Siebel Error Message SBL-BPR-00537: Task controller encountered another error while trying to handle the following error. Please use the Pause button to pause the task, or the Cancel button to cancel the task.

Scope

This document is informational and intended for any user.

SBL-BPR-00537: Task controller encountered another error while trying to handle the following error. Please use the Pause button to pause the task, or the Cancel button to cancel the task.

Explanation

Task controller encountered another error while trying to handle an error in task execution. The current task needs to be paused or canceled.

Corrective Action

Please use the Pause button to pause the task, or the Cancel button to cancel the task.

Applies to:

Siebel Tools - Version: 8.1.1 SIA [21111] - Release: V8
Information in this document applies to any platform.

Symptoms

Tested this Issue in 8.1.1 SIA with Sample DB



Steps to reproduce the issue



1. Created a Task Base UI with one Step which has Contact Form Applet

2. In this Applet there are two MVG's. One MVG is based on Account BC and another MVG is based on CUT Address.

3. Started the Task Base UI and Opened the Account MVG. Added the Record and removed the same record.

4. Closed the MVG and Click the Submit Button.

5. Following Error is encountered





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Siebel

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[1] Task controller encountered another error while trying to handle the following error. Please use the Pause button to pause the task, or the Cancel button to cancel the task.(SBL-BPR-00537)

[2] An error has occurred committing the record 1-1YH of business component 'Account'. The user key of the record is

Party Name = ""

Location = "Outlet"

Primary Organization Id = "1-1DG"

S_ORG_EXT_SS.Conflict Id = ""

(SBL-DAT-60241)

[3] An internal error occurred retrieving a field value for ''. The field has an invalid logical index.(SBL-DAT-00430)



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OK

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Solution

For the benefit of the others readers:

CR#10576600 and the FR#12-1V0NEIB was created as a product defect for this issue.

Following QF need to apply to rectify the issue 8.1.1 [21112] QF0060 BugID: SBA: 9037942

Thank you,
Siebel Technical Support

References

BUG:10576600 - MVG IN TASK UI IS GIVINING FOLLOWING ERRORS SBL-DAT-60241 AND SBL-DAT-00430